It is the responsibility of care managers to ensure that all of their staff are providing high quality, compassionate care in line with CQC standards and The Health and Social Care Act 2008. In order to do this they need to create strict yet effective procedures and policies for care workers to follow. This can be a difficult task, especially since procedures need to be updated in line with best practice and in accordance with new legislation. In this article we will explain the features of a care management system and how it can benefit your care home.
Care management systems can greatly benefit both your employees and the individuals living in your care home.
Care management systems will vary slightly depending on which one you use, however most care management systems have the three key features outlined below.
Today most care management systems are electronic, rather than paper based. Electronic care management systems are much more efficient to use. Whereas paper based systems can get lost or damaged, electric systems keep all of your information safely stored online. Having an online interface makes care management systems simple and easy to use. They can also be accessed remotely so carers can refer to them whether they are working in the care home, carrying out a visit or doing paperwork from their own homes.
Guidelines on policies and procedures
Care management systems also provide up to date guidelines on health and social care policies and procedures. By providing an outline of the policies and procedures, you can ensure that your care workers are providing high quality services. The guidelines can be accessed via the online interface or be printed out and made into manuals.
One of the key features of most care management systems is the inspection toolkit they provide. This toolkit thoroughly prepares care homes for inspections and ensures they are working to CQC standards. It also enables care managers to carry out mock inspections so they can test their staff and the services they provide.
There are numerous benefits to using care management systems in care homes. We have outlined some of the key benefits below.
Electronic care management systems help care managers to ensure that their care home and its staff are complying with CQC standards and the Health and Social Care Act 2008. By following the procedures and policies outlined in the care management systems, care homes stand a greater chance at passing inspections and ensuring routing paperwork is compliant.
Up to date information
One of the great things about electronic care management systems is that they are regularly updated with information on new legislations and tips for best practice. Care managers can set up their systems so that they are alerted when a new policy is created. By having a care management system in place, care managers can have the peace of mind that their care home and employees are abiding by the law and working in line with best practice.
Having a ready-made system to use will save care managers a lot of time. Accessing the online interface to view policies and procedures is much quicker than having to create hundreds of pages of guidance yourself.
Another benefit of care management systems is that they can be customised to suit your care home. This ensures that they meet the needs and requirements of both your employees and the individuals living in your care home. Customisable care management systems also accommodate for specialist areas of care, which may require additional policies and procedures.
Care management systems can be tailored to meet the needs and requirements of those living and working in your care home.
If you are looking for a way to improve the efficiency of your care home and ensure that your staff are complying with the law, then you will greatly benefit from implementing a care management system in your work place. Care management systems not only help employees to be compliant but will also help to improve the standard of care they provide.
Image credits: British Red Cross & building construction partnership